Workday Training with the Elevate Program

Workday training is tied to your security role, or what you’re able to see and do within Workday. You will have recommended and optional courses to complete based on your job needs. Everyone’s training journey will be unique! 

The following section includes more information about this particular course.

Customer Accounts and Contract/Billing (External AR)

Course Description

This course helps you understand managing customer accounts and customer contract/billing in Workday. You will learn how to create/maintain customer accounts, invoices, and contracts which can be used for invoice automation for recurring billing.

Recommended Roles

Cost Center Customer Specialist, Accounts Receivable Specialist, Accounts Receivable Operations Lead

Optional Roles

N/A

Prerequisite Material

Introduction to Workday, Finding and Viewing Reports in Workday, Using Worktags

For more training information, visit the Elevate website.

Contact workdaytraining@umd.edu for questions or if you need additional accommodations.